Privacy Policy

Dorrknock operates this website and decides why and how personal data is processed for inquiries, projects, and support. For privacy requests, email support@dorrknock.in with the subject line “Privacy request”.

Depending on how you interact with us, we may collect:

• Contact data — name, email address, phone number, company name.
• Inquiry and project data — messages you send, project requirements, files you choose to share, and notes from calls or meetings.
• Account data — if you receive admin or client portal access, login email and hashed password.
• Technical data — IP address, browser type, device information, pages visited, and server logs.
• Communication data — email threads, WhatsApp messages, or other channels you use to contact us.

• Directly from you through contact forms, email, phone, WhatsApp, or project onboarding.
• Automatically through cookies, sessions, and server logs when you browse the site.
• From hosting, analytics, or email providers that help us operate the website.

We use personal data to:

• respond to inquiries and provide quotes;
• deliver and support contracted projects;
• send transactional updates about your project or account;
• improve our website and services;
• prevent spam, abuse, and unauthorized access;
• comply with legal, tax, and dispute obligations.

We do not sell your personal information to unrelated advertisers or data brokers.

We use essential cookies and session storage to operate the site, protect forms, and remember basic preferences. You can block cookies in your browser, but some features may not work correctly.

We share personal data only as needed with:

• Hosting and infrastructure providers — to run the website and store backups.
• Email and messaging tools — to send and receive communications you initiate.
• Subcontractors — designers, developers, or specialists working on your project under confidentiality.
• Authorities — when required by law or to protect rights and safety.

We retain inquiry and project records for as long as needed to deliver services, maintain business records, and resolve disputes. Server logs are kept for a limited operational period unless needed for a security investigation.

We use reasonable technical and organisational measures such as HTTPS, access-controlled admin areas, and hashed passwords. No online service is completely secure — please use unique passwords and share sensitive credentials only through agreed private channels.

Subject to applicable law, you may request access, correction, or deletion of personal data we hold about you. Email support@dorrknock.in from the address associated with your inquiry. We may need to verify your identity before acting.

Our services are not directed at children under 18. We do not knowingly collect personal data from children.

We may update this Policy to reflect legal or operational changes. The “Last updated” date will be revised when we do.

Questions about privacy: support@dorrknock.in